Marcomn Legal
Marcomn Privacy Policy
How Marcomn collects, uses, shares, stores, and protects personal data.
1. Introduction
This Privacy Policy explains how MARCOMN PTE. LTD. (Marcomn, we, us, or our) handles personal data when you use Marcomn's websites, applications, services, and related features. It should be read with our Terms of Use and, where relevant, our MCredits, Payments & Refund Policy.
2. Who We Are
MARCOMN PTE. LTD.
VISION EXCHANGE, 2 Venture Drive, #13-028, Singapore 608526
Contact: ops@marcomn.com
Marcomn operates a professional maritime community and services platform.
3. Personal Data We Collect
We may collect account and profile information; professional, employment, and Company information; identity and contact information; communications and user content; job postings, applications, resumes, and supporting documents; transaction, wallet, refund, and payment-related records; device, usage, log, and security information; and information you provide when contacting support.
Payment card details are processed by the applicable payment provider. Marcomn does not receive or store complete payment-card numbers through its normal online checkout flow.
4. How We Obtain Personal Data
We obtain data directly from you, from organizations and users you interact with, automatically through your use of the platform, from service providers such as authentication and payment providers, and from lawful public or third-party sources where appropriate.
5. How We Use Personal Data
We use personal data to provide and secure accounts; operate professional profiles, Companies, jobs, applications, communications, wallets, MCredits, payments, refunds, and support; verify activity; prevent fraud and abuse; improve the platform; meet legal obligations; and establish, exercise, or defend legal claims.
6. Legal Bases and Consent
Depending on the circumstances and applicable law, we process personal data to perform a contract, pursue legitimate interests, comply with legal obligations, protect users and the platform, or with consent. You may withdraw consent where processing relies on consent, without affecting earlier lawful processing.
7. Profiles, Companies, and Public Content
Information you choose to publish in a profile, Company page, post, comment, job listing, or other public area may be visible to other users or the public. Review content before publishing and avoid sharing information that should remain private.
8. Job Applications and Private Documents
Application information and submitted documents are intended for the applicant, the relevant job poster, and authorized Company Owner or Admin users associated with that job. Marcomn uses protected access controls for these documents. Recipients must use application data only for legitimate recruitment and related purposes and protect it appropriately.
9. MCredits and Payment Data
Marcomn records wallet balances, MCredit activity, applicable fees, top-ups, refund requests, and related transaction information. Online payments are processed through the applicable payment provider. Please see the MCredits, Payments & Refund Policy for payment and refund terms.
10. Offline Advance-Payment Proofs
Any offline advance payment is arranged directly between the relevant platform parties. Marcomn does not receive, hold, escrow, safeguard, or transmit those funds, and Stripe does not process them through Marcomn. Supporting proof may be stored through the platform, but the proof or platform record does not itself guarantee payment validity, receipt, recoverability, finality, or legal entitlement.
12. International Transfers
Our service providers and users may operate in different countries. Where personal data is transferred internationally, we use appropriate safeguards where required by applicable law.
13. Data Retention
We retain personal data for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining transaction and security records, resolving disputes, and meeting legal obligations. Retention periods vary by data type and context.
14. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal data. No system is completely secure, and users are responsible for protecting account credentials and promptly reporting suspected unauthorized access.
15. Your Choices and Rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Some requests may be limited by legal obligations, other persons' rights, security requirements, or the need to retain transaction and dispute records.
16. Children
Marcomn is not intended for children who cannot lawfully consent to the processing of their personal data. If you believe a child has provided personal data improperly, contact us.
17. Third-Party Services
Links or integrations may lead to third-party services governed by their own terms and privacy practices. Marcomn is not responsible for those independent practices.
18. Changes to This Policy
We may update this Policy to reflect legal, operational, or service changes. We will publish the updated version and effective date and provide additional notice where required.
19. Contact Us
For privacy questions or requests, contact:
MARCOMN PTE. LTD.
VISION EXCHANGE, 2 Venture Drive, #13-028, Singapore 608526
Contact: ops@marcomn.com